If the product does not fit your dog or has any problems, you can send the order back to us within 15 days after receiving it.
Exchange or return is only allowed as long as the products are in their original format and have not been used.
Please contact us at firstname.lastname@example.org before shipping a product.
We will bear the cost of shipping a new product. However, it is up to the customer to bear the cost of shipping the product to our address before the exchange is made.